Spa Etiquette
ARRIVAL
For an optimal spa experience, we recommend that you arrive at least 15 minutes prior to your appointment to relax and prepare for your treatment. Should you arrive late, your treatment may be shortened to allow the therapist to be on time for their next appointment. For your comfort, we suggest you shower before all massages and body treatments.
CANCELLATION POLICY
All appointments are reserved just for you and with a valid credit card at the time of scheduling. Should you need to adjust your appointment, we ask that any cancellations be made at least 24-hours in advance. 100% of the price of the service will be charged for cancellations made with less than twenty four hour notice unless we are able to fill your appointment, then there will be no charge. No shows are charged the cost of full treatment price.
GIFT CERTIFICATES
Gift Certificates are a perfect gift for any occasion and can be purchased by denomination or for a specific service.
MOBILE PHONES
To respect the tranquility of the spa, and to be considerate of others, we request that you keep your mobile phone on silent mode at all times.
HEALTH
Please communicate health conditions such as high blood pressure, allergies, pregnancy and any other concerns you may have when making your appointment.
AGE REQUIREMENTS
The spa is an adult experience for guests 16 years of age and older. Children under the age of 16 must be accompanied by a parent or guardian at all times.
GRATUITIES
Gratuities are not included in the price of Spa services. Our staff graciously accepts cash, checks or Venmo.